Privacy Policy
Protecting your personal data is our priority. This Privacy Policy applies to your use of easylaw.com.my and/or mobile phone applications operated by us (collectively, “Site”) as well as the services available on or provided through this Site.
The terms “we”, “us”, “our” and “EasyLaw” refer to Ezlaw International Sdn. Bhd. and our Site (collectively, “EasyLaw”). The term “you” or “your” refers to each user of the Site.
This Privacy Policy explains how personal data is collected, processed, used and disclosed by us, in relation to your access and use of our services which are provided through our Site. By accessing and/or using our Site, you agree and consent to us collecting, processing, using and disclosing your personal data in the manner set out below. If you do not agree to this Privacy Policy or any part thereof, you should stop accessing and/or using the Site.
This Privacy Policy does not govern the collection, processing, use and disclosure of your personal data by third party that we do not control or not employed or managed by us. If you visit any web link mentioned in our Site, it is your responsibility to review its privacy policy before providing the site with any information.
1. Nature of Personal Data Collected
We collect, process and use your personal data including but not limited to your name, email address, home address, office address, mobile number and office number.
2. Source of personal data
The user of this Site will be the main source of data. However, certain personal data can be obtained via publicly accessible sources including but not limited to public registries, web portal of government agencies, public search engines and websites.
3. How personal data is collected
We collect your personal data in the following circumstances:
(i) When you register an account to access and use the services on the Site;
(ii) When you make/receive payment for any services rendered through the Site;
(iii) When you give comments on our services or submit ratings/feedback, or contact our Helpdesk Administrator Service via phone, email or other forms of communication.
4. How personal data is used and disclosed
We use and/or disclose your personal data for the following purposes:
(i) facilitating the provision of or providing our services available on the Site to you;
(ii) communicating or facilitating communication with you on the services rendered through the Site;
(iii) verifying your identity;
(iv) troubleshooting i.e. analysing and solving any problem arising from your use of the services on the Site;
(v) processing payments to/from you via our Site;
(vi) fulfilling any other purposes in relation to the access and/use of the services on the Site.
5. Disclosure of personal data
We may disclose your personal data to the following parties:
(i) any persons or parties consented by you;
(ii) any persons, government agencies, statutory authorities and/or industry regulators whom we are compelled or required to do so pursuant to any law;
(iii) our auditors, consultants, lawyers or other professional advisers appointed by us in connection with our business;
(iv) our third party service providers or other parties as may be deemed necessary by us to facilitate the provision of services; and
(v) third parties’ data processors engaged by us to process personal data on our behalf.
6. Rights of access and correction
You may access, request correction or update to your personal data, withdraw (in full or in part) your consent given or limit the use of your personal data by contacting us.
7. Failure or refusal to provide personal data
Your personal data provided to us are wholly voluntary in nature and you are not under any obligation or duress to do so. We shall not be liable for any consequences resulting from or in connection with your failure or refusal to provide your personal data to us.
8. Protection of personal data
Your personal data will be kept and processed in a secured manner. We endeavour, as far as practicable, to secure your personal data from any unauthorized and/or unlawful processing of, and the accidental access or loss, destruction or damage to your personal data.
However, despite such reasonable efforts, we cannot guarantee the security of information transmitted through the Internet is impenetrable. You are solely responsible for keeping all passwords confidential and configuring the appropriate access control settings.
9. Changes to this Privacy Policy
We may amend or modify this Privacy Policy as and when necessary or appropriate to comply with the changes in the relevant laws and regulations. Material changes to this Privacy Policy will be notified on the Site prior to the changes becoming effective. Your continued access to and/or use of this Site will signify your acceptance of those changes. It is your responsibility to review the Privacy Policy from time to time for the latest updates on our privacy practices.
10. Questions and contact information
If you have any question regarding this Privacy Policy, please contact us.
11. User Data Deletion
11.1 User may request the rights for data deletion of your account info upon user's request unless the data is required to keep under the application of Any Malaysian Law & Regulations.
11.2 We will make reasonable best efforts to keep the data up to date, update data promptly after receiving a request from a user to do so.
11.3 If you have such a request to do so, kindly email to hello@easylaw.com.my.
12. What information do we collect?
When you give it to us or give us permission to obtain it.
When you sign up for using our product, you voluntarily give us certain information. This can include your Facebook name, profile photo, email address you used to sign up, and any other information you provide us.
You also may give us permission to access your information in other services. For example, you may link your Facebook, Instagram , Google Plus or Twitter account to our product, which allows us to obtain information from those accounts (e.g., your username, e-mail address). The information we obtain from those services often depends on your settings or their privacy policies, so be sure to check what those are.
Besides we also get technical information when you use our product on websites or apps.
You have to be aware that, whenever you use a website, mobile application, or other Internet service, there’s certain information that almost always gets created and recorded automatically. The same applies for our product. Here are some of the types of information we collect:
13. How do we use the information we collect?
We use the information we collect to provide you a better service for our product, develop new features, and protect our product and our users. For example, we may log how often people use two different versions of a product, which can help us understand which version is better.The information we collect may be “personally identifiable” (meaning it can be used to specifically identify you as a unique person) or “non-personally identifiable” (meaning it can’t be used to specifically identify you). We use both types of information, and combinations of both types, as described above.
You may have choices available to you through the device or software you use to access our product. For example: